We realize that with the breadth of Dialog retailers around the globe, there isn't a one-size-fits-all solution to merchandising product. So, we offer two tiers to our retailers — Dialog Reserve and Dialog Essentials — to support their exact diamond needs.

Dialog Reserve is our highest tier of diamonds and the best of the best. The diamonds in this tier are unassailable compared to their grading certificates. Dialog Essentials gives our retailers the opportunity to acquire more competitively priced diamonds while still delivering beautiful diamonds to their customers. 

Our 1% rejection rate is the lowest in the industry by a wide margin. We provide only the finest diamonds to our retailers. As a result, rarely are any rejected. Dialog is proud to be known for overdelivering on quality, every time. 

Understanding grading systems and certificates is essential to communicate diamond quality to customers. Our experienced diamond experts will teach your staff how to educate consumers on what they are purchasing, and why it is superior value.